Question 1

Who can become an agent?

Accepted Answer

Any Ghanaian 18+ with a valid Ghana Card can register. Approval typically takes under 24 hours after KYC review.

Question 2

How do I fund my wallet?

Accepted Answer

You can fund via MTN MoMo, Telecel Cash, AT Money, bank transfer or debit/credit card. Admin confirms most funding requests within minutes.

Question 3

How is commission paid?

Accepted Answer

Commission is credited to your wallet automatically the moment a sale completes successfully. You can withdraw or reuse it to make more sales.

Question 4

Which networks are supported?

Accepted Answer

MTN Ghana, Telecel Ghana and AT Ghana — for both airtime and data bundles.

Question 5

What happens if a top-up fails?

Accepted Answer

Failed transactions are automatically reversed and your wallet is credited back. You'll see the status update live in your dashboard.

Question 6

Is the platform secure?

Accepted Answer

Yes. We use two-factor authentication, password breach detection, role-based access, encrypted sensitive data, rate limiting and full audit logs.

Frequently asked questions